Sakthi Vasan Offset Press (“SVOP”, “we”, “our”) respects your privacy. This policy explains what information we collect on www.sakthivasanoffsetpress.com, how we use it, and the choices you have. By using this website, you agree to this policy.
Information We Collect
When you place an order, we collect the details needed to process and deliver it: your name, phone number, email address, delivery address, order details, and any design content or files you provide for printing (which may include names, phone numbers, logos, and other business details you want printed).
Payments
Payments are processed securely by Razorpay. Your card, UPI, or banking details are entered on Razorpay’s secure systems and are never stored on our website. Razorpay’s handling of your payment information is governed by Razorpay’s own privacy policy.
How We Use Your Information
We use your information to process your order, prepare and share design proofs, coordinate with you on WhatsApp, deliver your order, send order-related emails, and provide customer support. We may also use your contact details to inform you about our products and offers; you can opt out of such messages at any time by telling us on WhatsApp or by email.
WhatsApp Communication
Order coordination — including design content, proof approval, and order updates — happens through WhatsApp at 9600786800. Messages you send us on WhatsApp are also subject to WhatsApp’s own privacy policy.
Sharing of Information
We do not sell or rent your personal information. We share it only with service providers who help us complete your order — such as our payment gateway (Razorpay), courier and delivery partners, and printing production partners — and only to the extent needed for your order. We may disclose information if required by law.
Cookies & Analytics
Our website uses cookies to keep your cart and checkout working and to improve site performance. We may use tools such as Google Analytics to understand how visitors use our website; these tools collect usage data in aggregate form. You can disable cookies in your browser settings, but parts of the website (such as checkout) may not work without them.
Data Retention & Security
We retain order records as required for business and tax purposes under Indian law. We take reasonable measures to protect your information, including secure hosting and SSL encryption on our website.
Your Rights
You may ask us to correct or delete your personal information, or to stop sending you promotional messages, by contacting us on WhatsApp at 9600786800 or by email at vasanoffset@gmail.com. Order records that we must keep under law will be retained for the required period.
Changes to This Policy
If we update this policy, the revised version will be posted on this page.
Contact
Sakthi Vasan Offset Press, 249, 6th St, Gandhipuram, Coimbatore, Tamil Nadu 641012
WhatsApp / Phone: 9600786800 | Email: vasanoffset@gmail.com